1. Introduction & Scope
This Privacy Policy delineates the standards, technical procedures, and legal commitments maintained by MiraskaLabs AI Inc. (“MiraskaLabs,” “Company,” “we,” “us,” or “our”) concerning the collection, utilization, processing, and disclosure of personal data acquired through our digital assets, including miraskalabs.com, proprietary brand diagnosis engines, consultation portals, and client workspaces (collectively, the “Platform” or “Services”).
By accessing or engaging with any facet of our Services, requesting a complimentary growth audit, or entering into a creative/commercial engagement with MiraskaLabs, you acknowledge that you have reviewed this Policy and understand how your personal information is managed. If you do not agree with any terms within this document, please cease use of our digital platforms immediately.
2. Information We Collect
We collect information through three distinct avenues to ensure professional execution of our branding, engineering, and digital growth services:
A. Information Voluntarily Provided by You
When you submit a consultation request, register for our executive insights newsletter, or initiate a brand audit, we collect your full name, corporate email address, telephone number, company name, website domain, budget scope, target growth objectives, and any creative assets or briefs uploaded during collaboration.
B. Automated Telemetry & Technical Metrics
During your visit, our servers automatically log technical metadata including internet protocol (IP) address, operating system, browser engine and version, preferred language, referring URL, time stamps, viewport dimensions, and Core Web Vitals telemetry (such as Largest Contentful Paint and Cumulative Layout Shift) to maintain platform responsiveness.
C. Marketing & Client Campaign Attribution
For contracted clients utilizing our performance advertising and SEO engine, we may process campaign performance tokens, pixel events, conversion payloads (via server-side Conversions API), and aggregated behavioral datasets provided through authorized integrations (e.g., Google Ads, Meta Business Manager, LinkedIn Campaign Manager).
3. Legal Basis for Processing (GDPR & International Standards)
Under the General Data Protection Regulation (GDPR Article 6) and corresponding data protection regulations worldwide, MiraskaLabs processes personal data exclusively under verified lawful grounds:
- Contractual Performance: Processing required to initiate, execute, and deliver branding deliverables, web applications, and marketing retainer agreements.
- Legitimate Business Interests: Operating, diagnosing, and hardening our cyber defenses against fraudulent traffic, security breaches, and performance degradation.
- Explicit Consent: Where you opt in to receive strategic market updates, promotional communications, or activate analytical tracking cookies.
- Legal & Regulatory Compliance: Retaining mandatory accounting, tax, and commercial verification records pursuant to statutory obligations.
5. How We Use Your Data
Information acquired is applied specifically toward delivering top-tier creative and technological output:
7. Data Security & Storage Architecture
We implement multi-layered defense mechanisms to shield your data against unauthorized access, destruction, loss, or alteration:
8. Data Retention Policies
We retain personal data only for the duration essential to satisfy the objectives for which it was assembled:
- Consultation Inquiries & Audit Leads: Retained for 24 months from last interaction to assist with recurring project inquiries, unless erasure is formally requested earlier.
- Contractual Commercial Records: Master services agreements, statement of work invoices, and tax receipts are archived for 7 years to comply with statutory accounting audits.
- Anonymized Telemetry: Server logs and Web Vital metrics are purged or irreversibly aggregated after 90 days.
9. Your Privacy Rights (GDPR & CCPA/CPRA)
Regardless of geographic residence, MiraskaLabs provides comprehensive privacy rights to all users:
Exercising Your Rights: To lodge a formal request, use the contact or inquiry form on our website and include a clear subject line noting your privacy rights request. We will verify your identity and reply within thirty (30) calendar days.
10. International Data Transfers
As an agency with global enterprise clients, your data may be transferred to, stored, and processed in cloud environments located outside your home country. Where transfers from the European Economic Area (EEA), United Kingdom, or Switzerland occur, we enforce Standard Contractual Clauses (SCCs) ratified by the European Commission, alongside supplementary technical safeguards including end-to-end encryption.
11. Children’s Privacy Notice
Our Services are tailored exclusively for corporate entities, entrepreneurs, and professional business operators. We do not knowingly solicit or collect personal information from individuals under the age of sixteen (16). If we discover that a minor under 16 has submitted personal information to our Platform, we will promptly purge the data from our active systems.
12. Contact & DPO Inquiries
If you possess inquiries regarding this Privacy Policy, wish to file a grievance, or desire to inspect the records we retain regarding your organization, our dedicated Data Protection Officer is ready to assist: